Navigating Organizational Tensions: Strategies for Effective Conflict Management

Organizational tensions can arise from various sources, including competing priorities, communication breakdowns, differing perspectives, and resource constraints. Left unaddressed, these tensions can undermine productivity, morale, and organizational effectiveness. In this interactive workshop, participants will explore practical strategies for navigating organizational tensions and fostering a culture of constructive conflict management within their teams and organizations. Through case studies, group discussions, and experiential activities, participants will gain insights and tools to address tensions proactively, promote collaboration, and drive positive outcomes.

Join us for this engaging workshop designed to equip participants with the knowledge and skills needed to navigate organizational tensions effectively! In this workshop, participants will:

• Recognize Sources of Organizational Tensions: Participants will develop an understanding of the common sources of tensions within organizations, including competing goals, communication challenges, power dynamics, and resource allocation issues.
• Develop Conflict Resolution Skills: Participants will learn and practice effective conflict resolution techniques, including active listening, negotiation, and problem-solving strategies, to address tensions constructively and promote positive outcomes.
• Foster Collaborative Decision Making: Participants will explore approaches to foster collaborative decision-making processes that engage diverse perspectives, build consensus, and mitigate tensions arising from conflicting priorities or interests.
• Build a Culture of Constructive Conflict Management: Participants will learn strategies to promote a culture where tensions are viewed as opportunities for growth and innovation rather than as obstacles, fostering an environment where open communication, feedback, and constructive dialogue are encouraged.

This workshop is free, but registration is required. Please click here to register. If you have any questions about this session, please reach out to Alana Peck at alana@gnof.org.

Meet Your Presenter

Makiyah Moody

Makiyah Moody (she/her) is founder, president, and creative genius at Kairos & Heart LLC where she helps organizations ask and answer critical questions about how to advance their missions. A skilled facilitator and governance specialist, Makiyah launched Kairos & Heart in August 2021 after realizing that being and doing are different and she wanted to explore different design choices for partnering with organizational leaders.

Prior to becoming a business owner, Makiyah sharpened her consulting skills at La Piana Consulting, directed governance initiatives for the Louisiana Association of Public Charter Schools, was founding executive director of the New Orleans regional office of Leading Educators and held various roles over six years with the KIPP Foundation. Additionally, she was a 2013 participant in the Aspen Institute’s Roundtable on Community Change Racial Equity Leadership Development Seminar, is a Pahara Institute Fellow, an Executive Scholar with the Center for Nonprofit Management at Northwestern University’s Kellogg School of Management, and a BoardSource Certified Governance Consultant.

Makiyah currently lives in southern New Hampshire where fun includes global travel, whale watching, cooking, running, craftmaking, and painting. She is the author of six books including Recruitment Rhapsody: Harmonizing Boards for Success, From Tension to Transformation: A Board’s Guide to Flourishing, and Ayo Bayo Goes to Accra.